FAQ
Does LEN Maintenance require a service contract?
No. Each service call is scheduled with you based on your needs, whether responding to requested repairs or planned maintenance. It is like the service you provide to your patients.
LEN Recall, however, is a proactive service to give you PEACE OF MIND that your equipment is regularly inspected and maintained, reducing emergencies and extending their lifespan.
What type of maintenance services do you offer for dental clinics?
We provide a range of maintenance services specifically tailored for dental clinics, including:
- Preventive Maintenance: Regular checks and servicing of dental equipment to prevent breakdowns.
- Repairs: Prompt repairs for malfunctioning equipment, including chairs, lights, and sterilizers.
- Sanitation and Cleaning: Specialized cleaning services to maintain a sterile environment, including deep cleaning of surfaces and equipment.
How do I schedule a maintenance appointment?
You can schedule a maintenance appointment by sending us an email, or a text. We’ll work with you to find a convenient time that minimizes disruption to your clinic’s operations.
Do you offer any maintenance plans or service contract?
Yes, we offer customizable maintenance plans and service contracts to suit the specific needs of your clinic. These plans often include scheduled maintenance, priority service, and discounted repair rates. Contact us to discuss the options that best fit your requirements.
How quickly can you give us help?
Very fast! Our technicians work in small geographic territories, allowing them to get to you quickly. If you have an urgent need, they normally respond within 2 hours.
How often should my dental clinic equipment to be served?
We recommend scheduling preventive maintenance at least every 6 to 12 months, depending on the equipment and usage. High-use items might need more frequent checks. Regular/Preventive maintenance helps ensure equipment reliability and longevity.
What should I do if I need to cancel or reschooled an appointment?
If you need to cancel or reschedule an appointment, please notify us as soon as possible by a text or an email.
