P R I V A C Y
P O L I C Y
Effective Date: August 14, 2024
LEN Maintenance is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard our clients personal information when they use our dental office maintenance and equipment repair services and interact with our website.
1. Information We Collect;
We collect and process the following types of information:
a. Personal Information Provided by You:
– Contact Details: Name, email address, phone number, and mailing address.
– Service Information: Details about the equipment requiring repair, service history, and related correspondence.
b. Automatically Collected Information:
– Website Usage Data: IP address, browser type, operating system, and browsing behavior on our site.
– Cookies and Tracking Technologies: We use cookies to enhance your browsing experience. For more details, refer to our Cookie Policy.
c. Third-Party Information:
– Information from publicly available sources or third parties, such as suppliers or partners, to verify and enhance our service offerings.
2. How We Use Your Information;
We use the collected information for the following purposes:
– To provide and manage our dental equipment repair services.
– To communicate with you about service updates, invoices, and support.
– To comply with legal obligations and protect against fraudulent or unauthorized activities.
– To improve our website, services, and customer experience.
3. How We Share Your Information;
We do not sell or rent your personal information. However, we may share your information in the following circumstances:
– Service Providers: With trusted partners who perform functions on our behalf, such as logistics, payment processing, or IT support.
– Legal Requirements: If required by law or in response to valid legal requests by public authorities.
– Business Transfers: In the event of a merger, acquisition, or sale of our business assets.
4. Data Retention;
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, we securely delete or anonymize your data.
5- Data Security;
We implement technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or electronic storage is entirely secure.
6. Your Privacy Rights;
Depending on your location, you may have the following rights regarding your personal information:
– Access: Request a copy of the personal data we hold about you.
– Correction: Correct inaccurate or incomplete information.
– Deletion: Request the deletion of your personal information.
– Restriction: Restrict processing under certain circumstances.
– Objection: Object to certain types of processing.
– Data Portability: Request a transfer of your personal information to another organization.
To exercise these rights, please contact us using the details provided below.
7. Cookies and Tracking Technologies;
Our website uses cookies to collect information and enhance user experience. You can control your cookie preferences through your browser settings. For more details, refer to our Cookie Policy.
8. Third-Party Links;
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.
9. Children’s Privacy;
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us to request deletion.
10. Updates to This Privacy Policy;
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.
11. Contact Us;
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
LEN Maintenance
10451 Sutton Avenue Pitt Meadows BC V3Y 0G6 Canada
Phone: 236 880 7974
Email: info@lentenance.ca
Thank you for trusting us with your dental office upkeep and/ or equipment repair needs. We are committed to ensuring your privacy and satisfaction.
